bond repayments/arrangements

Im dissapointed with Nedbank home loans.I have been getting no assistance with re arranging my bind repayments as i am currently not gainfully employed and cannot afford the normal installment and i have offered to pay almost 65% monthly until im up on my feet but this seems not to be acceptable to the bank and they would like me to pay a certain amount....with what money the reason why im arranging for tgis amount is because thats all i can afford why must i be pressured into more. We are always advised to approach the bank when we realise we have financial difficulty but when you do ur chastised for it and made to feel as if u r *****ing from them!!!!!!!This makes me angry as i am honouring the agreement unfortunately like anyone in the middle class we run into financial difficulty at times and Banks need to assist us and not pressure as when we are already under pressure.No customer care just concern about their bottom line and profits.We are just numbers to them.We have a history of Banks repossesing black peoples houses selling them under market value to keep compounding profits it sad to be treated this way and clearly it seems that the route the bank wants to pursue.