Bond Application

I app**** for a home loan with Nedbank who o have been banking with since 1995, the manner in which my matter was handled is a disgrace for a lack of a better word. At first I was told my application was declined cos of a judgement from a particular body cooperate. I provided a letter and proof of payment upon which I was told that they are now assessing my application. 2nd feedback which I kept chasing on I was told my current bond was in arrears regardless of 19k reflecting that I have been over paying the bond account. I offered to pay whatever amount to bring the amount to their satisfaction which took weeks for them to finally make that decision and wrote a letter without being provided an amount. Again I kept chasing for feedback which I was later told that the bank doesn't approve a property if it's still under construction....as they can't do an assessment. I have since asked for the matter to be escalated to the branch manager who according to Thandile has not been in the branch since I'd raised the matter.