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hugo S

1 reviews | Active since May 2013

02 Mar 2016, 15:09

Bond

Hi,<br> i emailed Angie at the bank almost 2 weeks ago, asking if she still worked there because i needed to take out some money on my bond. i had no reply. i then resent and email asking if she saw my email. she rep**** that she still worked there. i then asked her if she saw my email. she said yes and how can she help me. i told her to read the email before and told her i needed to take out some funds against my bond and for her to tell me the process or if it would be possible. i have had no response. <br> <br> this is pathectic service from nedbank. after almost 11 years as a client with my bond, it may be time to move it elsewhere. either someone get back to me or thats what i am going to do<br> <br> thanks<br>

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Replies (1)
Nedbank
Nedbank's reply02 Mar 2016, 15:34
Official
Hello lobo2013,

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.

Kind regards
Client Experience Team

Best regards,