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Paul M

1 reviews | Active since May 2018

29 May 2018, 11:45

B.O.E. Nedbank

b.o.e. Nedbank has taken almost 7 years to finalize my late father AMC MENDONCA ESTATE. After numerous calls and email the estate still hangs. The staff turn over in this organisation has been nothing short of ********** and every time a new consultant is taken on bored and the whole process has to start all over again. Avril has been the best so far in helping to get the matter resolved but even now we have come to a dead end with no further progress. Weeks and months go by with nothing being done to put closure on this estate. Maybe the fact that they have Just under R6mill they might feel it better to drag this process out. Who knows? It is time now to expose this so hopefully others don’t receive the same shocking treatment and most unhelpful manner experience from nedbank.

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Replies (2)
Nedbank
Nedbank's reply29 May 2018, 12:21
Official

Dear Paul ,

We apologise for the delays you experienced with the finalising of your late fathers estate. Kindly note that a Resolution Manager will contact you to discuss the matter.

Regards

Client Service Support

PM
Paul M's update30 May 2018, 13:52
Reviewer Update
We have recieved a call from nedbank. Let’s see if this has any motivation. We have made an appointment with advocate L. Wilkin on Friday 1st June to take this matter to the high court