BLOCKED CARD AND ***** REPORT IGNORED

<p>Good day,</p> <p> </p> <p>I reported my account/card as compromised and asked Nedbank to block my card... They did this, charged me the R120.00 lost card fee and still, transactions went through on my account, on that card specifically.</p> <p>The best part is, I did report the problem again, to their ***** Division, where someone would have gotten back to me (still waiting) and I visisted a branch where, they told me to "Call the Contact Center"...</p> <p>I am still waiting on ANY kind of feedback from Nedbank and pleaded with them to contact me but, nothing has happened. </p> <p>The result of this? In 3 days I am out R1666.00, of which I did not:</p> <p>- Get one transaction sms</p> <p>- No call backs from Nedbank</p> <p>- No "card blocking"</p> <p>- No ATTEMPT to help me get my money back</p> <p>-</p> <p>AND BEST OF ALL?</p> <p> </p> <p>I was prompted to confirm a "sensitive transaction" on my internet banking, which I rejected, and STILL the transactions went through...</p> <p> </p> <p>I did not want to resolve to going public with this but since I keep losing money and no one is helping me, I guess this is the only solution.</p>