CH
Carri H

1 reviews | Active since Jun 2016

23 Jun 2016, 09:26

Blocked business account for FICA without notification

<p>Our business account has been blocked without notification because we did not update our address etc. We have a personal banker that we very seldomly get hold of and pay 5000 towards bank charges for what? Why have a relationship manager when there is no communication. Isnt this something that they should have communicated to me? Now our account is blocked for 3 days minimum. its a joke. I will defintely need to move my business to a cheaper bank that actually cares about me and my business. I am totally frustrated and so angry with Nedbank. I hate the fact that we are banking with such a expensive useless bank.</p>

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Replies (1)
Nedbank
Nedbank's reply23 Jun 2016, 10:05
Official

Dear Carri,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team