MX
Marylee X
1 reviews | Active since Dec 2016
28 Feb 2025, 09:38
Blocked account with no assistance
They blocked my account for making payments. There was no guidance on how to get it unblocked. I got transferred from person to person when I called in. Several agents just dropped the call when they realised they couldn’t assist or the issue was more complex than they thought.
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Marylee X's updateReviewer Update
28 Feb 2025, 18:19The worst bank. They blocked my account with no warning. I phoned the call centre 6 times and for different answers. When I went into the branch they told me to get money today I should do a manual eft which would cost R200 but it never reached the account (another Nedbank account) in the time they promised, but it has left my account. So many agents said they would phone back and never did.
MX
Marylee X's update28 Feb 2025, 18:19
Reviewer Update
The worst bank. They blocked my account with no warning. I phoned the call centre 6 times and for different answers. When I went into the branch they told me to get money today I should do a manual eft which would cost R200 but it never reached the account (another Nedbank account) in the time they promised, but it has left my account. So many agents said they would phone back and never did.