BLOCKED ACCOUNT FOR NO REASON

NEDBANK HAS DISAPPOINTED ME AS THEIR PRIVIATE CLIENT. THEY BLOCKED MY ACCOUNT ON THE 7th OF MAY 2024 AND HAVE SINCE GONE SILENT. I HAVE CALLED NUMEROUS TIMES AS WELL AS GONE TO THE BRANCH HOWEVER NO ASSISTANCE IS BEING OFFERED. MY BANKER IS ALSO NOT HELPING. THEY HAVE BLOCKED ACCESS TO MY SALARY AND ARE SAYING NOTHING ABOUT THIS MATTER