AC
Ant C

1 reviews | Active since Nov 2017

21 Nov 2017, 15:00

Blacklisted and can not tell me why

YOU CALLING ME A ***** I app**** for finance for a vehicle on the 20th November this year through Bmw Finance I was contacted by the person dealing with my finance application that Nedbank has a judgement passed against me in September this year for Monies lent to myself from Nedbank

I do not or have ever had any Credit cards so not that .

I had a personal loan paid back in full a year before due date

I had a overdraft through Nedbank also paid back in full May this year

I have a home loan and am ahead with payments and even pay more then I a supposed to each month

That’s boring now the Best part I went to a branch to find out why i am blacklisted as i have never been blacklisted ever in my life I spent yesterday with a team leader at Broadacers Nedbank not even in her office but in her lobby . After plus minus 2 hours she comes out with a sc**** piece of paper and a telephone number and says call this number

I did call that number and here is the best part legally Nedbank has 21 days to respond to your complaint . I have it in black and white see below Thank you for your mail As per our telephonic conversation kindly note that the matter has been referred to the relevant department and are currently investigating your concerns and will revert back once feedback is available. According to the dispute resolution process we have 21 working days to resolve your concerns. Should you are not happy with our final feedback on the matter you can proceed in taking the matter further with the Banking Ombudsman of South Africa.

Great reply nedbank go to the Ombudsman or wait 21 days . we have ********ly blacklisted you but will continue to Humiliate you for 21 days or fill in a hours worth of paperwork take a few up paid days of work and deal with the Ombudsman

Nice attitude Nedbank to a customer who has financed millions of rands with you in the last 25 years and I know fact the only debt I have with you is my home loan account which is ahead in payments and not behind +

I just want to know 3 things For what reason have you made a judgement against me and why does it take 21 days to resolve this issue when I know I am right you can name and shame me in person should I be wrong on this . Must you not be e mailed or notifies ir served a summons before your court date .

Can someone in the general public hopefully a lawyer please comment if what has happened to me is legal

Just for a laugh try contact the MD for Nedbank just try you stand no chance they are all too good to deal with the general public and they have trained there staff like puppets to give u the 21 day response speech

You have humiliated me embarrassed me and the best part is you can not tell me why

i strongly advise that a puppet does not reply to this mail and someone in an executive does

i know i am right and that you are wrong NEDBANK l

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Replies (8)
Nedbank
Nedbank's reply21 Nov 2017, 15:12
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

AC
Ant C's update21 Nov 2017, 15:23
Reviewer Update
your resolution managers tell me to wait 21 days or go to the Ombudsman do u not read what we complain to you about wow you guys just dont get it Nedbank lets give you another try and see how we go on your next reply or should i wait 21 days
AC
Ant C's update21 Nov 2017, 16:57
Reviewer Update
Reply Just happened by phone do not phone me put in writing i dont need to be called to be told 21 days you have already told me that via e mail listen to the issue and resolve this now you cant tell me a company like nedbank at a push of a button can not tell me why they sued , put a judgement against me and i am on ITC get real Nedbank
AC
Ant C's update22 Nov 2017, 09:54
Reviewer Update
Thank you for your reply this is very customer friendly reply you have just sent me Noted
AC
Ant C's update22 Nov 2017, 13:37
Reviewer Update
and still waiting in the mean time i have traced down the Lawyers that Nedbank contracted and guess what i am right i have it in black and white from the lawyers that no judgement should have been passed and that i am in the right and that its a error 21 Days Nedbank come on i dont even work for a bank and have all the information in black and white that Judgement was passed on to me by fault of you and that to me less then 30 minutes Phone me i will give you the lawyers telephone number and name 21 days NedBank come on do you think we all stupid own up and sort my issue out
AC
Ant C's update22 Nov 2017, 13:41
Reviewer Update
what this space everyone for the nedbank compute response this will be there reply Official private business reply Noted. Kind regards Client Experience Team
Nedbank
Nedbank's reply22 Nov 2017, 13:52
Official

Good day Ant Cross

Kindly note that we have provided all of your comments to the Resolution Manager who is dealing with your complaint.

Kind regards

Client Experience Team

AC
Ant C's update22 Nov 2017, 14:00
Reviewer Update
By When will it be dealt with give me a date and time