1 reviews | Active since Jul 2016
Bizzare waiting period
<p>So on thursday I app**** for an overdraft at Nedbank Brooklyn Mall in Pretoria, Gauteng, the consultant advised me at 3:30 that they are actually offiline and that she would process my application on Friday the 10/03/2017, i have now been advised that it will take another 5 days to get the contract from Credit and then will i only have an overdraft.</p> <p> </p> <p>This is extremley bizzare, Standard bank and Absa approve or decline as you wait, but here at Nedbank even though one is pre-approved one must wait an additional 5 days!!!!</p> <p> </p> <p>Poor, poor service!</p>
Dear Shanaaz
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Shanaaz
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team