1 reviews | Active since May 2016
Biggest regret...moving to NEDBANK
<p>I have openned accounts with various banks but so far Nedbank has proven itself to be the most useless of them all. I opened a new account over the phone as the sales lady made the account to be a cheap one with great benefits which was just a whole lot of untrue BS! My biggest problem is that this new account seems to have alot of stop orders that I have no knowlegde of. I called Nedbank numerous times and spoke to numerous call centre agents who have no clue how to do their jobs, they promise to follow up but never do. The last time I called in; I promised that I will be sclosing that new account and the call centre agent didnt even try to apologise instead she explained how I go about if I wanted to close it. I am extremely dissapointed as I had even requested that my salary be moved over to this new account which is already such a nightmare. I need explanations on why there is so much happening on my account without my knowledge. Never make the mistake of switching to Nedbank...EVER!!!!</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
