Beyond pathetic

I honestly do not know why I still bank with Nedbank. They are expensive, they dont have benefits and the service service sucks. I bought electricity yesterday on the app and I didn't get a token. I queried this with the Web chat Team and I didn't get assisted. I asked for the issue to be escalated. And guess what ? It wasn't escalated. I made contact again this morning to follow up and guess what? Still no assistance again.

Your people have just given a reason to leave this bank. Please credit my money bank, I am chatting with FNB and opening up an account. I have heard it. Last month my card expired and again I spoke to the Web chat Team and asked for this to be rather delivered to the Nedbank in Salt Rive. Guess what? It wasn't !

There are other occasions of which this bank has failed me. This is the last straw, I am not taking anymore of this pathetic service.