1 reviews | Active since Jan 2015

05 Apr 2017, 07:31

BEYOND PATHETIC

<p>I Relocated to China for work, and as a loyal and long time customer (PROFFESSIONAL BANKING) client of nedbank I notified them well before my departure. </p> <p> </p> <p>I informed them that I would go for one year and be sending funds back to my Nedbank account. </p> <p>As all should agree sending funds from abroad is easier said then done. I sent my personal banker the proof of funds on route back to South Africa, yet they closed my account. I contacted her and they reinstated my account. Only to close it again shortly afterwards.</p> <p> </p> <p>Sent them (INCLUDING MY BANKER) several emails as well as the proffessional banking querry line several emails, to no avail.</p> <p> </p> <p>When I return home I WILL CLOSE ALL MY ACCOUNTS with Nedbank and NEVER REFER anyone to them EVER AGAIN!!!!!!!!</p> <p> </p> <p>All Information and contact details have been given through properly from me to the relevant people in the emails.</p> <p> </p> <p> </p> <p>PLEASE FIX YOUR PATHETIC SYSTEMS NEDBAN**** </p>

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Replies (1)
Nedbank
Nedbank's reply05 Apr 2017, 07:52
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team