PZ
Pam Z

1 reviews | Active since Nov 2012

02 Mar 2015, 17:27

Beyond bad attitude from Nonthuthuko Sitebe

Today, 02.03.15, I walked into Nedbank, at enquiries, I was the 5th and 2 people came, we were 7 people waiting to be assisted by the ONLY teller, after waiting for 28 minutes, I was re-directed to the banker, I went to Nonthuthuko, who did not even have her name tag, it was laying on the file holder, that is how I identified her, I sat myself as she did not offer me to sit, by this time she was busy shouting, chatting to her colleague, after I sat, in an irritable tone she said \sawubona

0
Replies (1)
Nedbank
Nedbank's reply03 Mar 2015, 08:06
Official
Hello PHELADI.Z,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team