Beware of nedbank is ****ming people by opening *****ulent credit cards. Messing up with people's life.

The credit card was opened using my information in March 2021. I was called by Marif from investigation, she told me that they noticed that the was *****ulent credit card that was opened using my ID. The matter was referred to forensic and Natasha Swart from the department assured me in May 2021 that the account is sorted the bank paid it up and the account will be closed and in 3 months it will be out of my credit profile. On the 6th April 2023 I transfer money into my current credit and later noticed the money is not reflecting in my credit account. I called nedbank on the 13th asking about the issue I was told that the money is in the *****ulent credit account I became frustrated as to how can money be in the account that is closed because according to me that account is not existing. I'm very sad that now my current account is on overdrawn status and nedbank is charging me interest every day wherelse I transferred money to avoid this. Mpho from ***** department promised that the money will be moved from that *****ulent credit account to my current credit account before the end of business day, that didn't happen. Today the 14th April 2023 I called again to check as why the money is not yet transferred I got a lady called Lerato Radebe Ref no. ***9 who gave me a bad stinking attitude telling me she's got nothing do with that I'm the one who made transfer, I try to explaied to her very frustrated that I didn't know the account still existed because I was told it is closed no she put blame on me. I'm so stranded and frustrated because my current credit account is in bad status I get charged interest every for something I didn't have knowledge of, assist me that this account be removed from my profile because I never opened and it's messing with me.