RG
Robert G

1 reviews | Active since Feb 2016

24 Feb 2016, 23:15

Beware of being loyal to Nedbank

So on Thursday last week I app**** for a home loan on nedbanks website only to be instructed that because I am self employed I would need to talk to a consultant. Fair enough. At this point let me say that the reason I am now self employed was that my dad passed away and I took over the company after working for him for twenty eight years. <br> Today being Wednesday I was contacted by a consultant to do my home loan application. <br> A minute into the conversation I was asked if my business account was held by Nedbank to which I rep**** no.. I was then told that unless I moved my business account to Nedbank I could not apply for a home loan...<br> ???<br> I have previously had two different bonds with Nedbank and never had a problem applying before. <br> I have been a Nedbank client for thirty years. Does that not count. <br> Are Nedbank allowed to force a person into moving a business account to them in order to get a loan ?<br> The company I now run is a pty ltd company registered in 1967 and the standard bank account is almost as old. <br> Nedbank want me to close that account in order to apply for a home loan..<br> Is there no bonus for loyalty<br> I will now close my account and move to theStandard bank<br>

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Replies (1)
Nedbank
Nedbank's reply26 Feb 2016, 08:27
Official
Hello Rob Giovannoni,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team