SM
Sergei M

1 reviews | Active since Jul 2011

02 Feb 2015, 21:37

Beware Nedbank merchants!

We have recently lost more than 10 000 Rand in chargeback due to Nedbank's speed point not recognising **** AmEx credit card number. Transaction went through, proper confirmation received, chargeback arrived three weeks later. That means Nedbank speed points are useless and there is no way to ascertain correctness of credit card data. <br> Merchants beware! Nedbank offers you absolute zero protection and assistance and you pay monthly fees for nothing!

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Replies (1)
Nedbank
Nedbank's reply03 Feb 2015, 08:39
Official
Hello delovoi,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

Kind regards

Client Experience Team