NH
Nicole H

1 reviews | Active since Feb 2012

15 Jan 2016, 18:19

Best service ever

On Monday 11th I went to the Nedbank branch in Goodwood mall. I was helped by a gentleman Emlyn Davids. I have received the most outstanding service from him. He had a great attitude throughout and even going the extra mile in helping me on my enquiries. He is very patient and explained everything to me that I needed to know regarding what I asked him. Even tough at the end of the day I decided against the loan I was going to take with him....he was very understanding and didn't go cold like some would go if the customer didn't take a deal. I believe because for him it goes beyond just making money out of the customer but this is true customer service. I can go on n on but I just wanted to compliment for his great service.

0
Replies (1)
Nedbank
Nedbank's reply16 Jan 2016, 08:51
Official
Hello nickysaint,


This is really outstanding feedback. We are happy to hear that (insert consultant's name) was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards
Client Experience Team