1 reviews | Active since Dec 2016

07 May 2017, 13:27

BEST CUSTOMER SERVICE

<p>After so many complaints with Nedbank,calling several times with no help at all,no one to explain what happened to the money that vanished from my account,after requesting for my bank statement 3times and no one sent,after complaining on Hello Peter and no one responded....Only LINDOKUHLE RIKHOTSO WENT AN EXTRA MILE TO ASSIST ME...she was quick,able to explain what had happened to the amount that went missing from my account ,sent the bank statement via email,we went through it together and she explained the error that happened on my account,she then went an extra mile by making sure that amount gets reversed back to my account, she put my mind at ease,SHE GAVE BEST SERVICE AT NEDBANK ,my issue has been resolved now i am a happy customer.</p>

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Replies (1)
Nedbank
Nedbank's reply07 May 2017, 20:28
Official

Thank you for the positive feedback and for allowing us to Make Things Happen.

Kind regards

Client Experience Team.