Being transferred around to 9 people

I called Nedbank Northmead Square to ask if they could assist with my Credit Card, they could not so they gave me an incorrect number. i then called the call center who kept putting me through to the wrong division. I was transferred to about 8 or 9 different departments and still no one could assist me with what I needed. I THINK THIS IS ABSOLUTELY DISGUSTING SERVICE AND I AM SERIOUSLY THINKING ABOUT CHANGING MY BANK, AS THIS IS NOT THE FIRST OR SECOND TIME THIS HAS HAPPENED! I AM VERY DISGUSTED WITH NEDBANK!