Being ****med

I am having issues with Nedbank.Suddenly my accounts have disappeared from money app and am unable to transact. Similar issues as others with credit card. Monthly payments made not updated a. Card getting further into arrears because I cannot pay them now as I cannot see accounts on money app Issue has been with them since Saturday the 15.This seems to be a **** that must be investigated.i have read similar issues are being experienced. Please help! Consumers are overstretched as it! Is this a way for your workers to increase their commission!