1 reviews | Active since Oct 2014
Being handed over for cheque account!?
I got myself a cheque account at nedbank and shortly after ward lost my job. I wasn't aware that I had to go and close this account as I still wanted to use it once I get a job again, and no one informed me of this. When I got a job again nedbank refused to let me use this account as they said that it went dormant, in my mind this means that this account is done for and I went to another bank. Now 3 years later I hear that they've handed over the fees of that cheque account of R1200!!! This is for a service that I didn't even receive because nedbank refused to let me use this account. This is not acceptable, if it was for credit I would fully understand, but a cheque account is completely absurd! I have never heard of such a thing in my life...
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
