RZ
Rudolf Z

1 reviews | Active since Oct 2014

22 Dec 2015, 09:47

Being handed over for cheque account!?

I got myself a cheque account at nedbank and shortly after ward lost my job. I wasn't aware that I had to go and close this account as I still wanted to use it once I get a job again, and no one informed me of this. When I got a job again nedbank refused to let me use this account as they said that it went dormant, in my mind this means that this account is done for and I went to another bank. Now 3 years later I hear that they've handed over the fees of that cheque account of R1200!!! This is for a service that I didn't even receive because nedbank refused to let me use this account. This is not acceptable, if it was for credit I would fully understand, but a cheque account is completely absurd! I have never heard of such a thing in my life...

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Replies (1)
Nedbank
Nedbank's reply22 Dec 2015, 10:24
Official
Hello r3l1chunt3r,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team