********* behaviour from the whole staff at Hillcrest in Durban

I have never seen such bad service given to a client like i have seen from this joke of a bank . Your branch in Hillcrest is being run by clowns who has no care for clients accept.

The staff is forever impatient with client . My mother only wanted to change pin for my disable nephew. Who receiving his grant via your lousy bank. To my disbelief. One of your untrained staff told her to come back with my nephew even though she has provided a letter from Sassa giving my mother authority to do everything on his behalf since it impossible to take him anywhere since he can not not even sit on the wheelchair my mother had to hire a car to bring him your branch when they got there only to be told there is no need for that . I used to bank with Nedbank and left because of your lousy service. To extended your bad service to disable and elderly people. You pathetic