1 reviews | Active since Apr 2017

10 Jul 2017, 14:07

BEGGING NEDBANK 4 AN ACCOUNT

<p>I opened an account online and got am email with the acc number. 2 weeks later, I went to the branch to follow up and they could not pick up the account on the system so they referred me to the contact center. </p> <p>I have called the Contact center so many times and still no joy, feels like I have to beg Nedbank to open an account for me. </p> <p> </p> <p>Worst sevice ever, branch and Contact centre horrible. </p>

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Replies (1)
Nedbank
Nedbank's reply10 Jul 2017, 14:16
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team