SS
Shaun S
1 reviews | Active since Aug 2010
02 Jul 2019, 14:10
BE WARNED - Nedbank passed judgement against me without my knowledge.
I would like to warn anybody who banks with Nedbank or who is considering banking with them in the future. One of my Nedbank accounts was handed over to their attorneys Norton Lambrianos for collection and without my knowledge judgement was passed against my name. It has taken me 15 months to have the judgement rescinded and my name cleared at the credit bureaus with no formal apology or communication from the bank. Going behind a clients back and passing judgement is a serious matter. I was not informed about it and it is not okay. I had no access to credit for over a year. Please ensure you get an annual update from the credit bureaus, this is how it was brought to my attention.
Helpful (0)
Replies (3)0
Replies (3)
Nedbank's replyOfficial
02 Jul 2019, 14:15Dear Shaun
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regardsClient Service Support
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regardsClient Service Support
Nedbank's reply02 Jul 2019, 14:15
Official
Dear Shaun
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regardsClient Service Support
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regardsClient Service Support
SS
Shaun S's updateReviewer Update
18 Jul 2019, 15:52It does not surprise me that I have still not had any positive feedback, only emails that the matter is being attended to. STAY AWAY FROM THIS BANK !
SS
Shaun S's update18 Jul 2019, 15:52
Reviewer Update
It does not surprise me that I have still not had any positive feedback, only emails that the matter is being attended to. STAY AWAY FROM THIS BANK !
SS
Shaun S's updateReviewer Update
20 Jul 2019, 16:24So the bank rep**** via e-mail. They have sided with the attorney ... not surprised. The information they sent me was not accurate and they stand by the decision that it is okay to pass a judgement without informing the client and doing so without knowledge. This is bad business practice and i am glad i now bank with FNB - one of the top 3 influential brands in the country. Good luck Nedbank, the manner in which you conduct your business and treat long term clients is a disgrace.
SS
Shaun S's update20 Jul 2019, 16:24
Reviewer Update
So the bank rep**** via e-mail. They have sided with the attorney ... not surprised. The information they sent me was not accurate and they stand by the decision that it is okay to pass a judgement without informing the client and doing so without knowledge. This is bad business practice and i am glad i now bank with FNB - one of the top 3 influential brands in the country. Good luck Nedbank, the manner in which you conduct your business and treat long term clients is a disgrace.