BE AFRAID BE VERY AFRAID. - HOW SAFE ARE YOU?

Do you have a bond with Nedbank??? If so, please be aware. I have one. I service the bond via debit order. This has been going on for quite a while now. Come the month of June 25, the bond does not get serviced. I contacted my bank to find out why the debit order has not been processed. My bank assures me all is fine on their side. This costs me time and money to contact Nedbank, to enquire why the debit order is not being processed. After being pushed from pillar to post, I eventually learned that my debit order date was changed from the 15th to the 1st of each month. I never signed any paperwork to this effect, nor did I give any permission to this effect. When I enquired how was the premium form June then collected, I was informed that because there is a surplus on the account, Nedbank decided to utilize these funds to cover same. Again, I never granted any permission for this. I immediately addressed complaint to Nedbank in this regard. Till date no one has bothered to respond thereto. So much for security at Nedbank. I also informed Nedbank that I will take this matter further on other platforms should I not hear from them within a certain time. Needless to say, here we are. Can someone from their very busy schedule at Nedbank, bother and take time to address this issue. Be afraid. Be very afraid. How safe are you???