jM
johannah M

1 reviews | Active since Nov 2011

07 May 2015, 12:51

battling to get my card

I am very disappointed, I app**** for loan and cheque account and they were approved and they didn't ask for proof of address as Petrus,told me my address on bank statement will be used as address, now I'm battling to get my card,is this how clients should be treated,im really frustrated with the server of this bank

0
Replies (1)
Nedbank
Nedbank's reply07 May 2015, 13:40
Official
Hello makeketa,


Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team