wW
warren W
1 reviews | Active since Jan 2013
31 Aug 2017, 14:39
Barely enough
I have had numerous run ins with my Relationship manager and my Bank manager at Nedbank, they are obliviuos to customers needs and will always do the bare minimum just in time to prevent from pursuing other legal avenues. The latest ****** up is that they have allowed the bank to take default and issue a section 129 while i had a query on the account that is clearly thier fault. so sad that i have now requested all my accounts be moved to another branch.
Helpful (0)
Replies (1)0
Replies (1)
Nedbank's replyOfficial
31 Aug 2017, 15:00Dear Client
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Your contact details
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,
Nedbank's reply31 Aug 2017, 15:00
Official
Dear Client
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Your contact details
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,