Banks should assist in PREVENTING *****

I am about to receive a proof of payment FROM a Nedbank client and decided to be pro-active. Phoned the call center on *** to ask if they could provide me with a DEFAULT layout of how the proof of payment SHOULD look like. Ali advised that it is unfortunately not possible.

I think it is pathetic: with all the ***** going on with ALL the banks, you are unable to assist the public in advising what they should be on the lookout for. Ali just said it would be in PDF - catch a wake-up call!!!