AB
Anneline B

1 reviews | Active since Jun 2016

31 Jan 2018, 11:14

Banking profile blocked without notification

My nedbank internet profile (netbank profile) was blocked. I was given no notification that my account was blocked. It is the end of the month and I have bills to pay whilst travelling and I can not access my funds!!!!!!!!!!!!!!!!!

How can the bank just block my account without having the decency to call me ? I am currently travel with no access to my funds!!!!!!!!!!!!!!!

0
Replies (1)
Nedbank
Nedbank's reply31 Jan 2018, 11:27
Official

Dear Anneline

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team