1 reviews | Active since May 2016

30 May 2022, 19:39

Banking App

Nedbank ref *** If you have a business that works seven days a week don't even think of having a Nedbank business account your App cannot be fixed over the phone. It first needs paper work and then if it happens on a Friday afternoon you won't be able to be assisted until the Monday. That's all good and well then if you away from home it's impossible to re activate your App from a different computer. So if you have payments to make you need to get hold of you personal banker. So after being on the phone to Nedbank business for over an hour since Friday the 27th till today the 30th still my business banking App not working. So please don't uninstall your App as Nedbank is useless to get it up and running again without your original computer

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Replies (1)
's update31 May 2022, 14:40
Reviewer Update
I would like to thank Nabile Makhubalo from Nedbank business help desk she followed up after my frustration of Friday and yesterday she took my call and the lady was a super star. Not only continued to follow up but also called back when she promised and did so until she resolved the problem thanks again Nabile Makhubalo