Bank taking ********** unauthorised debits

<p>On 30 April I handed over my business to new owners. Being a Nedbank client, I used Nedbank merchant for credit card sales. On 30 April I switched the machine off and no further sales were processed on the machine. I cancelled the agreement and asked that Nedbank collect the machine since which they eventually did. At the end of May I was charged for the machine as well as commission on sales, for the month of May. Problem is there was not a single sale processed on this machine or my account for the month of May. I reported the error and am still waiting for feedback. Then this morning I was yet again charged for commission on sales for the month of June - again not a single sale was processed on the machine or on my account in the month of May or June. </p> <p> </p> <p>I was was also charged for a green backs card twice - I could never collect this card as the consultant kept sending it to a Nedbank branch in KZN and I live in Cape Town. When I saw the charges (which were never mentioned to me by the tele consultant) I phoned in and asked for this card to be cancelled and to be refunded. The consultant promised to refund me jn 2-3 working days. It's a month later and still no refund. </p> <p> </p> <p>I reported all of this in writing to Nedbank complaints department over 3 weeks ago since phoning in and getting reference numbers didn't work and have still not received feedback. </p> <p> </p> <p>I dont understand how the bank can just take money for no reason and how this is calculated when there should have been no charges? </p>