Bank *****s money for Account Holders

Item: Nedbank
Rating: 1
Author: Stefan H

Most horrible experience ever. I have placed 3 inquiries regarding debit Orders on my account ( THAT I DID NOT GIVE ANY PERMISSION TO) To stop these people from taking money out my account.

Nedbank has the following to say close your account or go get a case number!!!!! Excuse my French but why the **** do I pay R220.00 for my account fees but you can do Nothing the best park is these debt Orders are 3 for R45.00 but Nedbank does 3 for R150.00 who the hell do you think you are I have lost over R1350.00 with all this bull****.

I will close my account and post this to all my social Media friends who by the way is over 2000 and I will tell them to close their accounts due to nedbank and their incompetence to assist with this isue of theft.

Theft from your own bank best news paper headline ever.

Helpful (0)

Replies (3)

Nedbank's replyOfficial

24 Nov 2018, 09:14

Dear Stefan Heyneke

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Nedbank's reply24 Nov 2018, 09:14

Official

Dear Stefan Heyneke

Kind regards

Client Experience Team

Stefan H's updateReviewer Update

27 Nov 2018, 18:11

Hi all so I received an email from the service manger Cody Francis who has taken on my case I would like to thank you for your service today and email you are truly an asset to your company and I hope they see this. Because of you I will not close my account with Nedbank and continue to be a customer. Thank you once again Cody .

Stefan H's update27 Nov 2018, 18:11

Reviewer Update

Nedbank's replyOfficial

28 Nov 2018, 07:51

Thank you for the positive feedback.

Kind regards

Client Experience Team

Nedbank's reply28 Nov 2018, 07:51

Official

Thank you for the positive feedback.

Kind regards

Client Experience Team