BANK STATEMENT INCOMPETENCE, VERY BAD BAD SERVICE!!!!

BAD EXPERIENCE, I REGRET CHANGING MY AND SWITCHING MY SALARY TO NEDBANK. WHY IS MY STATEMENT DATE DEFAULTING FROM 7TH OF THE MONTH. I URGENTLY NEED MY STATEMENT FOR NOVEMBER AND ALL THEY KEEP SENDING ME FROM THE CHAT OPTION FROM THE APP IS INCORRECT DATES. WHY CANT I CHOOSE THE DATE I WANT. THIS IS PATHETIC.

I WILL BE CHANGING BACK TO MY OLD ACCOUNT. SUCH INCOMPETENCE FROM YOUR PROCESS THAT AGENTS CANT EVEN HELP US BECAUSE OF STANDARD PROCESS AUTOMATICALLY PUT IN PLACE.

PLEASE SORT THIS URGENTLY BY MORNING 01/12/2021.

I AM SO DISSAPOINTED IN YOUR PROCESSES. AN WHOLE DAY OF FRUSTRATION.