lvdn
liana van der nest

1 reviews | Active since Dec 2009

01 Feb 2016, 09:44

BANK NOT REFUNDING MONEY AS PROMISED

after i report and asked for a refund on money taken from my account in december and january, nothing has happened. i phoned the bank again today and now the consultant tells me that nothing has been done there was a problem on their side, i mean really, and now i have to wait another 2 to 3 days. i am really fed up now

0
Replies (1)
Nedbank
Nedbank's reply01 Feb 2016, 10:29
Official
Hello digit145,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team