Bank Incompetence

<p>I am currently visiting the UK and have to send money to SA for debit orders and rent. Last month I received a call saying I needed tofill in a form so I won't have this problem again. I did not receive the form and asked to have it resent to an alternate email address. I kept getting an out of office reply with no come back. The lady said the call was reecorded and I woud not have any more problems. Alas this month I get another email from a man this time. I rep**** not log after, only to get the same out of office reply. That was before the end of the month. Still no response. Debit order costs are very high and this is costing me more each month, not to mention the frustration. Please can you help. Is this to make more money out of us?</p> <p> </p>