MS
Michelle S

1 reviews | Active since Jan 2017

04 Sept 2024, 11:23

BANK HAS ****** MY MONEY

On 22 August 2024, I transferred R100 from my TymeBank Everyday account into my Nedbank MiGoals account. When I logged into my Nedbank app on 28 August 2024 to transfer said funds into my 32-day Notice Deposit account, I saw that the funds were still not reflecting so I contacted TymeBank to enquire as to what had happened. I opened up a query & on 30 August 2024 I received an sms notification stating that "Nedbank client was credited dated ***4". According to inter-bank communications, Nedbank received the money yet my account is, to date, not reflecting. I contacted TymeBank again this morning (4 September 2024) to follow up on this issue & was told to forward pdf statement to them proving that my account is not reflecting this money. When logging into my Nedbank app, I am unable to download statement for this period as it is not as yet available through the app. I called the call centre & was informed that this statement will cost me R45!!!!! I am beyond livid as I have been losing interest daily on my notice deposit due to this.

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