Bank freezing my account due to refica-no warning

This is the c*****t bank ever!!!<br> <br> I log on to my bank account, only to see my account is frozen. <br> <br> I was in the branch on Friday to sort out my internet banking which is mysteriously not working anymore. I was not at all informed then of any requirements to re-fica my bank account. When I tried to transfer funds today it says my account is frozen. I call the call-center and am told that I have to re-fica my account and my account will remain frozen till then.<br> <br> How can you not beforehand inform your clients about this???? Instead they must just log on and find their account is frozen!! Then I have to somewhere during working hours find time to stand in a massive queue to re-fica and untill then my account is frozen. It's the end of the month and I have bills to pay, but now I have to deal with this ****!!!!<br> <br> YOur bank is poor, your service is poor and this is excatly why I moved my main account away from Nedbank and to FNB. <br> <br> I will now close this account aswell and never use Nedbank again.<br> <br> What boggels my mind the most is that I have had this account for years and never has this been requested before, now all of a sudden you apparently require this to be doen every 6 to 9 months??