MT
Mpho T

1 reviews | Active since Dec 2013

15 Jun 2018, 21:01

Bank fees ******ion

I made an ATM deposit and the money was available on the same night. I made some payments but the next day, my account was on a minus. After the deposit reflected, i was charged some honour fees. Why were the funds available to make transfers in the first place. I wouldn't have made any payments if the money didnt reflect then and now am being punished

Nedbank also charges toll fees much later when they have accumulated. The balance on your sms is never the same as the available balance. Notifications for deposits are always late. I am so fed up with this bank

0
Replies (1)
Nedbank
Nedbank's reply16 Jun 2018, 08:42
Official

Dear Mpho

We have noted your concerns regarding the ATM deposit & bank charges on your account. Kindly note that a Resolution Manager will contact you during business hours to discuss the matter.

Regards

Client Service Support