Bank Fees
I have been with Nedbank for many years now but I have had it with bank fees! This fee, that fee, every other fee that they can think of is just slapped on!<br> <br> My main issue now is that I have checked my statement this morning online and apparently I requested a statement at my main branch where I opened my account.<br> <br> Firstly, a statement enquiry request that I have been charged a R15 fee for! So please help me comprehend this one , Nedbank...So firstly I am charged R15 just for asking for a statement? REALLY!? This is how I understand this. Then there is a counter statement fee of R 12! So is this for Nedbank now printing the statement and handing it over to me? What a load of bull!<br> <br> Now, I contacted Nedbank customer service helpine a few minutes ago to query this because I DID NOT go into a branch to get a statement. I bank online and can go onto my profile to get my statement if need be!<br> <br> Then I am told that I have to go into a branch to query this and this is now an inconvenience AND I will probably be charge a fee for this too! <br> <br> My fees this month total nearly R 300 and this is not on! I want options here Nedbank or I must move to another bank!
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
