1 reviews | Active since Jan 2013

22 Aug 2017, 07:09

Bank charges unpaid item

I transferred R200 from my credit card to my cheque account as i have received an sms notification that 19.50 for funeral policy is due. I immediately transferred the money. The next thing, R150 was charged for an unpaid item, and a further amount was charged i think R80 was charged for another unpaid item. The reason i left nedbank before was because of the same reason. Even now, I'm sceptical to use nedbank to deposit my salary because of the same problems. There is no consistency at all. It is frustrating to bank with you. As is now, you must close my account, i can't be working for bank charges. Will pay off your credit card before December and close it as well.

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Replies (1)
Nedbank
Nedbank's reply22 Aug 2017, 09:00
Official

Dear Babalwa

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team