AK
Akhona K
1 reviews | Active since Mar 2014
27 Jan 2016, 10:32
Bank Charges in Excess of R800???... Ridiculous
So I discovered that Nedbank has charged me approximately R885 for bank charges?, how's this even remotely possible as I did not receive any notifications about these charges and why they have been levied? I contacted my banker but I still not received any feedback in 4 days. If they do not evaluate the plausibility of having these fees reversed I will serious close this account down and move on to other banks, this is ridiculous!
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Replies (2)
Nedbank's replyOfficial
27 Jan 2016, 11:13Hello krakri.ak,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply27 Jan 2016, 11:13
Official
Hello krakri.ak,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
AK
Akhona K's updateReviewer Update
06 May 2016, 08:45Billing me for other providers who claim on my account when I have no money, when I did not ask them to claim is my issue here. 2. You charge me as if you were actually paying that cost for me, but instead I still have to pay you and pay that amount which you reject. This is just too wrong in my mind... Anyhow, I'm over this. I will deal with any other provider that charges me in future.
AK
Akhona K's update06 May 2016, 08:45
Reviewer Update
Billing me for other providers who claim on my account when I have no money, when I did not ask them to claim is my issue here. 2. You charge me as if you were actually paying that cost for me, but instead I still have to pay you and pay that amount which you reject. This is just too wrong in my mind... Anyhow, I'm over this. I will deal with any other provider that charges me in future.