Bank Card Replacement

I requested a card replacement a month ago till today I haven’t received my card, Iv spoken to numerous consultant both on digital platforms and was told on the 6th of November the matter will be escalated and I would receive feedback, amongst the other issues I keep having with Nedbank I’m ready to close the account and move my business elsewhere.

The consultants on their digital platform are the worst to deal with, you could send a message in the morning and only receive a response at 10pm in the evening Absolutely appalling service and on top of that I will be billed a lot of bank fees for a service I really don’t enjoy I’m absolutely fed up with Nedbank