EM
Edgar M

1 reviews | Active since Aug 2015

06 Aug 2015, 13:37

BANK ACCOUNT DEBITED FOR ITEMS I DON'T HAVE

I approached a care dealership, AutoWorld in Goodwood, Cape Town to purchase a vehicle from them. They showed me the vehicle as I was looking for a diesel driven vehicle. They did the necessary in terms of getting the loan for me. When I went to collect the vehicle they showed me the vehicle but this time it was a pertol-driven vehicle. The dealership received the money from the bank while having given me a letter that was supposedly send to the bank to cancel the deal. My account was now debited for three consecutive months and I fell in arear with my bond as a result of it. I also called the legal department of Nedbank who confirmed it to be ********** yet Nedbank is debiting my account. I was told to approach hallopeter as I now don't know what to do anymore.

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Replies (1)
Nedbank
Nedbank's reply06 Aug 2015, 16:54
Official
Hello edmac,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team