Bad treatment from nedbank industra #matome maphatsha

On 06/02/2020 my colleagues and I decided to go to nedbank industra branch to open up a club account. When we got to the reception area we were asked if we had a resolution form which we had no clue about and the lady did not even have time to explain what it was she tossed us to the side and called Matome Maphatsha who was rude instantly when we greeted him and tried to explain the reason for our visit to the bank, he said he can't speak English we should speak african language. I wanted to leave that instant but my colleagues insisted that we stay, we went to his office and there was only 2 chairs, when we asked for a chair he said we should look for it somewhere. Long story short, nedbank industra has rude employees and I will never go there again. Thanks to african Bank we have a club account now