RM
Radostin M

1 reviews | Active since Sept 2015

05 Dec 2018, 09:25

BAD TELEPHONIC SERVICE, FOREVER HOLD ON

Bad service on the phone. Phoned them several time. The phone is put on hold and I wait 10 min and then it is cut off, who is going to pay me this airtime and wasted time, needs serious improvement

0
Replies (3)
Nedbank
Nedbank's reply05 Dec 2018, 09:44
Official
Dear Mysteryman316 
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you. 
Kind regards
Client Service Support
RM
Radostin M's update05 Dec 2018, 11:26
Reviewer Update
I received a call and it was sorted.
Nedbank
Nedbank's reply05 Dec 2018, 11:34
Official
Thank you for the feedback.

Kind regards
Client Service Support