1 reviews | Active since May 2016
Bad shirty service from branch manager Jane mogorosi
<p>Received one of the worst service from the branch manager as by her behaviour is superior and very untouchable.. as she can just order other clients to be removed from a consultant chair so another client can be assisted.. she didn't even bother to ask permission nor bother to explain to us as clients waiting to be assisted.. when I confronted her she told me that she knows what she's doing and won't explain herself to me cause she was assisting that client in her office and she doesn't has biometrics and only after I ask that's when she comes and explain not even showing any remorse.. is this how we are viewed by nedbank as part of the furniture, think you can move around and not even show respect.. I don't expect such treatment from an older lady and especially one that has to lead by example.. she didn't even have her name badge on so in had to ask for her name if Jane mogorisi is her name..</p>
Dear Akanyang,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Dear Akanyang,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
