BAD SERVICE - YOUNG PROFESSIONAL ACCOUNT

I recently had my card Swallowed by an ATM and the receipt i received was that \my card was reported ****** and it had been blocked\". I do not trust systems so i immediately moved all the money i had in the account to a different account. I did NOT call the call centre to Block the card because the receipt i got from ATM said my card was blocked anyways. To my surprise the following morning when i went to Campus Square Branch to enquire - i was told my card was still active on the system and it wasn't blocked - contrary to the receipt that i got from the ATM which i took to the bank with. At the same branch, they blocked my card and app**** for a new card. i had to pay a fee because i had debit that had ran the same night and they could not apply for a new card when the account is in negative which i paid. Fastforward - my account is now sitting on a negative for nedbank \"honouring\" my debits order which i couldn't honour myself due to lack of ATM security/consumer protection. I will not be paying the honouring fees and this i will not collect the new CARDS until this matter is settled. My private banker resigned, no notice sent to his clients/hu is taking over my account? <br> "