1 reviews | Active since Oct 2015
Bad Service to potential investor
Hi, <br> <br> I prefer to keep my name as anonymous, I went to the Nedbank the grove mall to enquire and invest money, I was made to wait for over and hour and was basically given the run around.<br> <br> A white couple came in wrote their names and sat close to me and the branch Manager jumped to speak to them, and not even 2 minutes they were helped and I was told someone else will assist me as they came in to sign a contract for their home loan<br> <br> I had appointments to attend and things to do, they wasted my time and not even apologetic about it. I am very disappointed and angry if they don't want business from a young black woman they must say.<br> <br> I wasn't at the bank for a home loan but to rather give money to the bank so they use it.
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
