Bad service rendered by Nedbank.

I am not happy with the Nedbank Maponya mall Branch as I had my account frozen on the 23rd of March due to an amount of money that was deposited from my workplace and they requested proof to confirm where was the money coming from and I had my HR to send it to them , and still my account is still in the same condition I cannot access funds when I try to talk to the manager she always promises to get back to me and never will, I called them on Thursday we spoke until my airtime was finished and she came back to me.

I am really disappointed with their services as a client and I am even considering switching once they release my funds because I cannot pay my bills now due to this whole thing and I am going to be liable to pay interests on arrears acquired.